Privacy Policy

Effective date: March 11, 2024

Welcome to Sarah J Journey To Wellness the provider of the School Lunch Box Survival Guide. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, including our online courses, payment processing, and email communications.

By using our services, you agree to the terms outlines in this Privacy Policy.

 

Information We Collect

We collect the following types of information when you interact with our website and services:

Personal Information
Identity Information: 
Full name, email address, phone number.

Account Information: Username, password, and other details you provide during registration.

Payment Information
Payment Information: When you make a purchase or subscribe to a course, we collect payment details through Stripe, including credit card information and billing address. We do not store payment and billing address. We do not store payment card details on our servers; Stripe handles payment processing securely.

Usage Data
Website Usage: We collect information about how you interact with our website, such as pages visited, links clicked, and other browsing data. This is typically done via cookies or analytics tools integrated with Kajabi.

Email Data
Email Communications: 
We store the email address you provide during registration or subscription for sending you course-related updates, newsletters, and marketing communications through Kajabi's email system.

 

How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To process your course registration, provide access to course materials, and respond to inquiries.

Payment Processing: To process payments via Stripe for course subscriptions or one-time payments.

Communication: To send you course-related notifications, updates, and information about upcoming content. We may also use your email address for marketing communications unless you opt out.

Improvement and Analysis: To analyze and improve the performance of our website and courses through tracking data like page views and clicks.

 

How We Share Your Information

We may share your personal information in the following circumstances:

Kajabi: We use Kajabi to deliver our online courses and store your email address. Kajabi's privacy practices are governed by their Privacy Policy.

Stripe: We use Stripe to process payments for our courses. Stripe securely handles payment details such as credit card information. Stripe's privacy practices are outlines in their Privacy Policy.

Legal Requirements: We may disclose your personal information to comply with applicable laws, legal processes, or government requests, or to enforce our terms of service.

Business Transfers: In the event of merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

 

How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes:

Use SSL encryption for secure communication over the internet.

Implementing access controls and secure storage practices for personal data stored on Kajabi.

Using Stripe's PCI-DSS compliant payment gateway to securely process payment transactions.

However, no data transmission over the internet can be guaranteed to be 100% secure, and while we take all reasonable precautions, we cannot ensure the security of information transmitted through our site.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Google Analytics) to enhance your user experience, analyze how our website is used, and provide personalized content. Cookies are small data files stored on your device.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

 

Your Rights Regarding Your Personal Information

You have the following rights regarding your personal data: 

Access and Correction: You may request access to our correction of your personal information by contacting us. If you believe any information we hold about you is inaccurate or incomplete, please let us know.

Opt-Out: You can opt-out of receiving marketing emails or newsletters at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

Data Deletion: You can request the deletion of your personal data stored with us. However, some data may need to be retained for legal or administrative purposes (e.g., payment records).

 

Retention of Personal Information

We will retain your personal information for as long as necessary to provide our services to you, fulfill our legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your personal data.

 

Overseas Data Transfers

We use third-party service providers like Kajabi and Stripe, which may store and process your personal data outside Australia, including in countries such as the United States. These third-party providers are subject to data protection laws and have implemented appropriate safeguards to protect your data.

Kajabi stores and processes your information in compliance with international data protection standards. You can view Kajabi's Privacy Policy for more details.

Stripe may store and process payment information in regions outside of Australia as well. Please refer to Stripe's Privacy Policy for more information on their global data practices.

If you are accessing our services from outside of Australia, please be aware that your personal data may be transferred and processed in accordance with the laws of the country in which these service providers are based.

 

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

 

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us at:

Sarah J Journey To Wellness
Email: [email protected]